Patient insurance information
Our financial policy: We have found that communication with our patients regarding our financial policy assists us in providing the best services to you. Please take the time to read the following. Additionally, we bill your insurance as a courtesy, if provided with the appropriate billing information.
If your insurance is:
Private: We expect your insurance to cover an amount that is reasonable and customary. Your portion will be the deductible plus your coinsurance rate or co-pay. Your deductible, if any, must be met before your insurance coverage can begin to pay.
Workers' Compensation: If your injury is work-related and authorized by your employer's worker's compensation insurance carrier, or employer is self-insured, Health Quest Therapy is obligated to report your progress and attendance to the insurance carrier's representative(s) and referring physician. Please inform us in advance if you plan to take a vacation or have a change in your work hours, inhibiting your ability to attend therapy.
Medicare/Medicaid: Our office is credentialed as an independent physical, occupational and speech therapy clinic with the Medicare and Medicaid program. As a courtesy to you, we will submit insurance claims to Medicare/Medicaid and/or supplemental insurance (secondary). Your Medicare or Medicaid annual deductible for services rendered by physical therapists in an independent practice must be met prior to reimbursement. Medicare requires an updated physician referral every 30 days.
Automobile Insurance: If your injury is related to a motor vehicle accident and you have MED-PAY coverage under your automobile insurance, you are responsible for reasonable and customary charges incurred at Health Quest Therapy, Inc. As a courtesy to you, we will submit insurance claims to your automobile insurance carrier or your private insurance carrier. We will even submit insurance claims to a 3rd party automobile insurance carrier.
Special Needs: We understand special needs. It may be necessary to set up a payment plan for patients requiring extensive treatment. If this situation arises, please bring the matter to the attention of the Practice Manager as soon as possible.
Health Quest Therapy, Inc. accepts most insurance providers. We offer direct insurance billing as a convenience to our patients. Health Quest Therapy, Inc. accepts worker's compensation as well as Medicare and Medicaid, and is a preferred provider for most major medical networks, including:
Veterans Administration (VA)