Frequently Asked Questions (FAQ)
Below is a list of patient questions commonly asked. If you have a question that is not listed or would like clarification about a topic covered below, please do not hesitate to call us.
What is physical therapy?
Physical therapy is the preservation, development and restoration of optimal physical function. We strive to help you understand the benefits of exercise, proper body mechanics and postural awareness, as well as prevent the onset and progression of impairment, functional limitation and changes in physical function.
What is occupational therapy?
The therapeutic use of work, self-care, and play activities to increase development and prevent disability. It may include adaptation of task or environment to achieve maximum independence and to enhance the quality of life.
(American Occupational Therapy Association executive board)
What is pediatric therapy?
Pediatric Occupational Therapists help teach children to perform everyday activities like brushing their teeth, using a fork and spoon, writing with a pencil or keyboard, and putting on shoes and socks. They address concerns regarding fine motor, sensory, visual motor, and motor planning. Occupational therapists also help children process and integrate information of their senses. The goal is to help children better participate in life so they can play, learn and grow.
Pediatric Physical Therapists help children to be independent and to safely participate in activities within the home, school, and community. Their therapy sessions help children's muscles stronger, their posture and balance more secure, and their movement better so that they can be their best for the important job of learning about life.
Pediatric Speech-Language Pathologists provide therapy sessions which give children the tools to communicate effectively. They aim to improve a child's ability to use language, with verbally or non-verbally, and to enjoy and properly interpret sensory stimulation all around them. Speech-language pathologists also assist children and infants in proper feeding in order to grow up healthy and strong.
What happens at the first visit?
We will perform an evaluation to determine what conditions are affecting you. Together we will determine the best course of treatment, including any follow-up treatments that may be needed to monitor and/or advance your treatment so you continue to progress toward your goals.
How do I dress?
Most people come in sweats or gym apparel. We ask that you wear something comfortable where you are able to expose the area that we are to be working on. For example, please wear shorts if you have a knee condition or a tank top if you have shoulder trouble.
What should I bring to my first appointment?
Please be sure to bring your government-issued photo identification and proof of residential address (if different than that which is listed on the photo id). Failure to provide this information will result in delays or cancellation of your initial appointment. Make sure to bring any medical items you routinely use, for example, an inhaler if you have asthma. Also, if you have current medical information that applies to your injury, please bring a copy of that with you, or have your doctor mail or fax it to us before your appointment.
You can also save time at your first appointment by filling out patient forms prior to your first appointment. Please click here to access the patient forms page.
How long will the session take?
The initial evaluation and treatment will last approximately one hour. Treatment sessions thereafter can vary from 30 minutes to two hours depending on your injury. Most last one hour.
How many times a week do I need to come, and how long will treatment last?
Patients are usually seen 2-3 times per week depending on the type and severity of the injury. Duration of treatment also varies and is determined on an individual basis. You will have a better idea of your scheduling after the initial session is complete.
Do you accept credit cards?
Yes, we accept Visa, MasterCard and Discover card. We are unable to accept cards presented by someone other than the authorized cardholder appearing on the credit card.
Do you accept checks?
Yes, but we are unable to accept checks presented by someone other than the authorized signer whose information is printed on the checks.
Can I make payments?
If your insurance provider doesn't cover the cost of expenses and the final fee is larger than you can pay at the time, we will gladly set you up on a monthly payment plan.
What type of insurance policies do you accept?
We accept a wide variety of insurance plans, to see a non-exclusive list click here.
What if I don't have insurance?
No problem! If you don't have an insurance provider then we will gladly set you up on a monthly payment plan.
Can I get a copy of my appointment report?
Any time you need a copy of your medical records, please ask our front desk receptionist. Depending on the size of the record, your copy can be picked up within 24 hours.